Shipping policy
Shipping Policy
Order Processing All Case Society products are custom-printed and made to order. Please allow 3–7 business days for production before your order ships. Orders are not processed on weekends or holidays.
Shipping Times (after production)
- United States: 3–5 business days (Standard), 1–2 business days (Express)
- Canada: 7–14 business days
- International: 10–20 business days, depending on destination and customs
Shipping Carriers We ship via USPS, DHL Express, and FedEx. Carrier selection is based on your location and the shipping method chosen at checkout.
Tracking Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking to update after receiving your notification.
Customs & Duties (International Orders) International orders may be subject to customs fees, import duties, and taxes upon arrival. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your contact email] within 30 days of the estimated delivery date, and we will work with the carrier to resolve the issue.